Terms and Conditions

GENERAL DISCLAIMER – T&C'S

By using this site, you have unconditionally accepted the terms and conditions of use as given here and/or elsewhere on the site. You have also consented to our use of cookies per the terms and conditions mentioned on this website.

Hereby, you assume the sole risk of using or relying on this website's information, products, and services. Graviss Foods Pvt Ltd (hereinafter referred to as "GFPL") makes no representations about the suitability, completeness, timeliness, reliability, or accuracy of the information, products, and described or contained in this site for any purpose, all information, products and services are provided on this website for any purpose, all information, products and services are provided "as is" without warranty of any kind, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-infringement.

While GFPL endeavors to provide the most accurate, up-to-date information on the products and services, however, the website may contain inaccuracies, typographical errors, or outdated information. Moreover, GFPL reserves the right to make modifications or changes to this website or the information on products and services described in this website at any time without any prior notice to the website user. GFPL shall not be responsible for any typographical or pricing errors on this website; GFPL reserves the right to modify or cancel orders anytime, including but not limited to the orders that contain incorrect prices or product descriptions, orders in which GFPL believes the customer has violated applicable laws and orders that GFPL believes are harmful to GFPL or its vendors/suppliers/affiliates. GFPL reserves the right to modify/limit the number of items purchased or orders placed through this website.

All content on this website, including logos, graphics, text, and design, is either owned by GFPL and/or its affiliates or used under license by GFPL and/or its affiliates. No part of the content shall be copied, downloaded, transmitted, or published without prior written permission of GFPL.

GFPL may modify the terms and conditions ("Terms") of the Service at any time without prior notice, and the revised version shall apply to the user. If you do not agree to the revised terms, you should immediately cease using this website. By continuing to use this website, you accept the revised terms and conditions on this website.

All pictures shown are for illustration purposes only. Actual products may vary due to product enhancement.

 

PRIVACY POLICY

Welcome to Baskin Robbins! We recognize that privacy is important and are committed to safeguarding the privacy of our website users!!

This website is owned by Graviss Foods Pvt. Ltd. This privacy policy is designed to inform you about our practices regarding the collection, use, and disclosure of information, including personal information, that you may provide via this website. Please ensure that you read this entire policy before using or submitting any information to this site.

 

CONSENT

By using this site, you agree to the terms of this Privacy Policy. Whenever you submit information via this website, you consent to collecting, using, and disclosing the information as per this Privacy Policy.

 

INFORMATION COLLECTED

You can visit this website without revealing any information about yourself. However, our web servers collect the visitors' domain names, not the e-mail addresses.

Baskin Robbins may collect personal information from you, including your first and last name, address, telephone, and mobile number(s), email address(es), credit card details, and any other information as may be prompted on the website at the relevant time, when you knowingly provide us with this information. This will generally occur when you either:

  • Visit Online to place an order on our website.
  • Enter into a competition or promotion.
  • Participate in a survey.
  • Subscribe to our mailing list.
  • Register for the BR Rewards program.
  • Apply for a job.
  • Request information regarding our Franchise system.
  • Submit website feedback.

 

USE AND DISCLOSURE

We may use your personal information provided by you to:

  • To improve our products and your experience with us.
  • To improve the content of our website and to customize the website to your preferences.
  • To provide you with products or services that you request from us.
  • To contact you regarding products and services that may be of interest to you provided you have given us consent to do so, or you have previously requested a product or service from us, and the communication is relevant or related to that prior request and made within any timeframes established by applicable laws.

Generally, we may use your personal information in the ways that you would expect, including but not limited to any of the following purposes:

  • To allow you to participate as a BR Rewards member.
  • To process any job application, you may submit.
  • To provide you with any promotion information you may request.
  • To process any online ordering.
  • To determine the number of visitors and conduct reviews of our websites.
  • To fulfill prizes, awards, and purchases
  • To respond to specific requests from visitors.
  • To keep you informed about any changes to our websites.
  • To conduct marketing research.

Note: If you wish to stop receiving promotional communications from us, please SMS UNSUB at 5757575 to unregister.

 Here is further information on how we use your personal information when using our Internet ordering system. When using the Baskin Robbins Internet ordering system, additional information is collected when you order ice cream online. This information assists in the delivery to your door and in verifying your credit card payment. The Internet ordering system also stores information about your order to help you remember and re-order the same menu in the future.

 

THIRD-PARTY DISCLOSURE 

Baskin Robbins may share statistics and personal information between themselves and the companies related to Baskin Robbins including our international associates. Personal information that you submit to Baskin Robbins may be disclosed to a third party, such as our suppliers' mailing houses, who are employed to provide some of our services such as to meet the purpose for which it was submitted. It will be done only:

  • If you have provided your express consent to share the information.
  • If Baskin Robbins is required or authorized by law to disclose the information.
  • If your personal information is collected in connection with a joint promoter, to that joint promoter for marketing and research purposes.

 

ACCESS, ACCURACY AND SECURITY

Baskin Robbins will take reasonable steps to ensure that the personal information collected is accurate, complete, and up-to-date. You can access and request correction of any personal data concerning you at any time. You may also request that your personal information be deleted at any time. Any such requests should be made directly by contacting us. Baskin Robbins will take reasonable steps to protect personal information from misuse, loss, and unauthorized access, modification, or disclosure.

 

SENSITIVE INFORMATION

Baskin Robbins will not collect, use, or disclose sensitive information except with your consent.

 

CLICKSTREAM DATA

Each time you visit the Baskin Robbins website, our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and moved to after your visit, the date and time of your visit; and your server's IP address. Baskin Robbins may collect this information for statistical purposes to determine how the website is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. Baskin Robbins may use this information to evaluate and improve the Baskin Robbins websites.

 

COOKIES

A cookie is a piece of information that our web server may send to your machine when you visit the Baskin Robbins website. A Cookie helps us recognize you when you re-visit our sites and coordinate your access to different website pages. For example, once you have placed an order, you may be offered the opportunity to personalize your order so that the system remembers it for future use. A cookie will be set on your machine, enabling us to recognize your computer when you order your favorite ice cream next time. With most Internet Browsers, you can erase Cookies from your computer's hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your Browser instructions or help screen to learn more. If you disable all cookies, you may not be able to take advantage of all the features of our websites.

 

CHANGES

GFPL reserves the right to change this Privacy policy without informing any of its users. If there is a change in this Policy, the revised policy will be posted on this website, and you are advised to look into it every time you visit our website, especially before you provide any personally identifiable information.

 

TERMS AND CONDITIONS OF THE WEBSITE

GFPL website operations and, hence, website offers are active only in the following cities -

1) Mumbai
2) Pune
3) Bengaluru
4) Chennai
5) Hyderabad
6) Kolkata
7) Delhi NCR

 

TERMS AND CONDITIONS OF COMBOS ON THE WEBSITE

2 Regular Milk Shakes + 1 Slice cake

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to a discounted price on 2 regular milkshakes and 1 slice of cake.

  • Combos are subject to change as per GFPL.

 2 Double scoops with vanilla cones

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to avail 2 double scoop ice-creams with vanilla waffle cones at a set discounted price.

  • Combos are subject to change as per GFPL.

 Vanilla 500 ml Handscooped + 4 Lava Cakes

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to 1 hand-scooped 500 ml Vanilla Tub and 4 Lava Cakes at a discounted price.

  • Combos are subject to change as per GFPL.

 700 ml Handscooped + 6X waffle cones

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to 1 hand-scooped 700 ml Tub of Ice Cream from the (Gourmet / Divine Range) and 6 Vanilla waffle cones at a set discounted price.

  • Combos are subject to change as per GFPL.

 One for All

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to

  • 1 Factory Sealed 450 ml Tub of Alphonso Mango

  • 1 Factory Sealed 450 ml Tub of Roasted Californian Almond

  • 1 Factory Sealed 450 ml Tub of Mississippi Mud at a set discounted price

  • Combos are subject to change as per GFPL

1 Cheesecake sundaes + 1 Ice cream Sandwich

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to

  • 1 Cheesecake Sundae

  • 1 Ice Cream Sandwich at a set discounted price

  • Combos are subject to change as per GFPL

1 Lava Cake Sundae + 1 Brownie Sundae

T&Cs

  • The combo is valid on the website only.

  • The Offer entitles a customer to

  • 1 Lava Cake Sundae

  • 1 Brownie Sundae at a set discounted price

  • Combos are subject to change as per GFPL

 

TERMS AND CONDITIONS OF BASKIN ROBBINS DISCOUNT VOUCHER

BR Money 100

  • Offer valid on a minimum billing of ₹500
  • Offer valid only at issuing Baskin Robbins parlor.
  • Offer valid on only one bill per coupon.
  • Offer not valid on MRP products.
  • Offer cannot be clubbed with any other offer.
  • This discount coupon cannot be exchanged for cash.

BR Money 75

  • Offer valid on minimum billing of ₹375
  • Offer valid only at issuing Baskin Robbins parlor.
  • Offer valid on only one bill per coupon.
  • Offer not valid on MRP products.
  • Offer cannot be clubbed with any other offer.
  • This discount coupon cannot be exchanged for cash.
BR Money 50
  • Offer valid on a minimum billing of ₹250
  • Offer valid only at issuing Baskin Robbins parlor.
  • Offer valid on only one bill per coupon.
  • Offer not valid on MRP products.
  • Offer cannot be clubbed with any other offer.
  • This discount coupon cannot be exchanged for cash.
 

TERMS & CONDITIONS OF BASKIN ROBBINS AIRPORT VOUCHER

  • This voucher can only be redeemed at Baskin Robbins Parlour - Chhatrapati Shivaji Maharaj International Airport (Terminal 2 - Domestic).
  • Offer valid till 30th June 2024
  • Offer valid on minimum billing of ₹200
  • Offer valid on only one bill per coupon.
  • Offer not valid on MRP products.
  • Offer cannot be clubbed with any other offer.
  • This discount coupon cannot be exchanged for cash.

 

TERMS & CONDITIONS OF BASKIN ROBBINS CORPORATE VOUCHER

  • This voucher can be redeemed at any Baskin Robbins Parlour only in Delhi-NCR.
  • Offer valid on minimum billing of ₹200
  • Offer valid on only one bill per coupon.
  • Offer not valid on MRP products.
  • Offer cannot be clubbed with any other offer.
  • This discount coupon cannot be exchanged for cash.